Erxes
Open source growth marketing and CRM platform
About Erxes
Erxes is the open source customer experience platform combining marketing automation, CRM, live chat, and support ticketing in one self-hostable solution. It gives businesses full ownership of their customer communication stack — no per-seat pricing, no data sharing. Used by hundreds of companies across Africa and Asia as a Hubspot alternative.
Pitch deck breakdown
How Erxes would pitch themselves.
Target customer
Business teams looking for modern saas tooling — replacing legacy software or building net-new workflows in this category.
Problem they solve
Erxes is the open source customer experience platform combining marketing automation, CRM, live chat, and support ticketing in one self-hostable solution. It gives businesses full ownership of their customer communicati… The category has historically been served by tools that miss the modern workflow this product is built around.
Key differentiator
Erxes differentiates on open source growth marketing and crm platform. Backed by 500 Startups, $1.5M raised — the company has resources + validation to compound this thesis. Founded by Enkhtuvshin Jargalsaikhan.
Go-to-market strategy
Early-stage GTM — typically product-led growth (free tier or low-friction onboarding) paired with founder-led sales for the first 100 customers. Heavy content marketing + community presence on Twitter/X, LinkedIn, and category-specific Slack groups.
Erxes website preview
Company facts
- Category
- SaaS
- Funding stage
- Seed
- Total raised
- $1.5M
- Founded
- 2017
- Team size
- 50–100
- HQ
- Ulaanbaatar
- Country
- Mongolia
- Website
- erxes.io
Founders of Erxes
- Enkhtuvshin Jargalsaikhan
Investors backing Erxes
- 500 Startups
Frequently asked questions
What does Erxes do?
Erxes is the open source customer experience platform combining marketing automation, CRM, live chat, and support ticketing in one self-hostable solution. It gives businesses full ownership of their customer communication stack — no per-seat pricing, no data sharing. Used by hundreds of companies across Africa and Asia as a Hubspot alternative.
Where is Erxes based?
Erxes is based in Ulaanbaatar, Mongolia.
When was Erxes founded?
Erxes was founded in 2017.
How much has Erxes raised?
Erxes has raised $1.5M in their Seed round.
Who founded Erxes?
Erxes was founded by Enkhtuvshin Jargalsaikhan.
Who has invested in Erxes?
Erxes is backed by 500 Startups.