AIVC-backedSeries C
San Francisco, USA · Founded 2017
Cresta
Real-time AI coaching for contact centers
About Cresta
Cresta uses AI to learn from your best agents and deliver real-time guidance to every rep during live customer calls. Improves conversion rates, reduces handle time, and raises CSAT across voice and chat channels at Fortune 500 companies.
Cresta website preview
Company facts
- Category
- AI
- Funding stage
- Series C
- Total raised
- $151M
- Founded
- 2017
- Team size
- 250-500
- HQ
- San Francisco
- Country
- USA
- Website
- cresta.com
Founders of Cresta
- Zayd Enam
- Tim Shi
Investors backing Cresta
- Sequoia Capital
- Tiger Global
- Greylock
Frequently asked questions
What does Cresta do?
Cresta uses AI to learn from your best agents and deliver real-time guidance to every rep during live customer calls. Improves conversion rates, reduces handle time, and raises CSAT across voice and chat channels at Fortune 500 companies.
Where is Cresta based?
Cresta is based in San Francisco, USA.
When was Cresta founded?
Cresta was founded in 2017.
How much has Cresta raised?
Cresta has raised $151M in their Series C round.
Who founded Cresta?
Cresta was founded by Zayd Enam, Tim Shi.
Who has invested in Cresta?
Cresta is backed by Sequoia Capital, Tiger Global, Greylock.