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Gorgias is the customer support platform designed for Shopify and ecommerce merchants. It centralises emails, social DMs, live chat, and SMS into one inbox, with deep integrations that let agents see and edit orders without leaving the support queue. Used by 15,000+ DTC brands including Steve Madden and Timbuk2.
- Founded
- 2015
- Category
- SaaS
- Funding
- VC-backed
Every fact above is shown only where it could be checked against a source: funding against a primary source, backers against the investor’s own directory, and a location only where the company names that city on its own site. A row that is absent is one we could not source, not a zero. The summary is a written description of the company. Category is our own classification. Spotted something wrong? Tell us.
Frequently asked questions
What does Gorgias do?
Gorgias is the customer support platform designed for Shopify and ecommerce merchants. It centralises emails, social DMs, live chat, and SMS into one inbox, with deep integrations that let agents see and edit orders without leaving the support queue. Used by 15,000+ DTC brands including Steve Madden and Timbuk2.
Where is Gorgias based?
Location for Gorgias has not been disclosed publicly.
When was Gorgias founded?
Gorgias was founded in 2015.
How much has Gorgias raised?
Gorgias is vc-backed. Funding details have not been disclosed.